Thursday, September 26, 2019

Intercultural Communication in Phoenix Management Services Essay

Intercultural Communication in Phoenix Management Services - Essay Example The Foreign Service Institute was then in charge of handling cultural information in the United States. Intercultural communication did not have any resources for use in the 1960’s (Condon & Yousef, 1975). It is in the 1970’s that sources,  journals  and societies specializing in intercultural communication emerged. Hall looked at communication using the concept of low and high context messages depending on the importance of the context of the message. In a low context  message  the information in the message is explicit with no unspoken or implied information. While in the high context message most of the meaning is understood and passed on by the circumstances, relationships and  non-verbal  messages (Hall, 1976, Habke &  Sept,  1993). In the low context cultures, everything is communicated by explicit information while in a high context culture communication depends on the subtleness and circumstances. This theory by Hall lowers the chances of causing offense in intercultural communication for if one has a view of a culture; they are able to take measures to adjust to another culture thus improving the chances of precise communication (Hall, 1976)Other researchers who have contributed to the intercultural communication theory are William Gudykunst and Young Yum Kim. As a  navy  specialist deployed in Japan, Gudykunst came up with  he  theory on intercultural communication while training others.  

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